QUIZ 2025 THE BEST CSA: RELIABLE SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR TEST ANSWERS

Quiz 2025 The Best CSA: Reliable ServiceNow Certified System Administrator Test Answers

Quiz 2025 The Best CSA: Reliable ServiceNow Certified System Administrator Test Answers

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Tags: Reliable CSA Test Answers, Valid CSA Guide Files, CSA Reliable Exam Questions, CSA Valid Study Materials, CSA Latest Test Cram

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ServiceNow CSA (ServiceNow Certified System Administrator) Exam is a certification exam designed for professionals who want to demonstrate their skills and expertise in ServiceNow administration. CSA exam is a comprehensive test that covers all aspects of ServiceNow administration, including the platform's architecture, configurations, data management, and user interface. Passing CSA Exam is a significant achievement that demonstrates a candidate's ability to effectively administer ServiceNow instances.

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ServiceNow CSA - ServiceNow Certified System Administrator Marvelous Reliable Test Answers

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ServiceNow Certified System Administrator Sample Questions (Q61-Q66):

NEW QUESTION # 61
Which set of steps is used to import spreadsheet data into a ServiceNow table?

  • A. Define Data Source, Select Transform Map, Run Transform
  • B. Select Import Set, Select Transform Map, Run Transform
  • C. Select Data Source, Schedule Transform
  • D. Load Data, Create Transform Map, Run Transform

Answer: D

Explanation:
These are the steps to import spreadsheet data into a ServiceNow table, as explained in the official documentation1 and the video tutorial2. The other options are either incomplete or incorrect.
References1: Import a spreadsheet - Product Documentation: Utah - Now Support Portal2: How To Import Data Into ServiceNow - YouTube


NEW QUESTION # 62
The ServiceNow platform supports a wide variety of plus-and-play application. You can choose from the included workflow or build your own workflow. Which of following these workflows are included in the platform?

  • A. Federal Workflows
  • B. Manufacturing Workflows
  • C. Customer Workflows
  • D. Employee Workflows
  • E. Infrastructure Workflows
  • F. IT Workflows

Answer: C,D,F

Explanation:
The ServiceNow platform providespre-built workflowsthat help organizationsautomate processesacross different domains. These workflows are designed to streamline operations, improve efficiency, and enhance user experience. Thethree primary types of workflowsincluded in the platform are:
Employee Workflows- Designed to improve employee experiences, covering HR services, onboarding, workplace services, and more.
Customer Workflows- Focused on customer service management (CSM), case management, field service management, and proactive customer engagement.
IT Workflows- These workflows enable IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) for efficient IT operations.
B: Infrastructure Workflows-No specific "Infrastructure Workflows" exist as a built-in category in ServiceNow. Infrastructure processes are generally managed underIT Workflows (ITOM/ITSM).
C: Federal Workflows-Not an official workflow category. Federal agencies useServiceNow's Government, Risk, and Compliance (GRC) solutions, but this is not classified as a workflow.
D: Manufacturing Workflows-ServiceNow does not have a dedicated "Manufacturing Workflows" category.
However, manufacturers often useCustomer and IT Workflowsfor managing operations.
Reference:ServiceNow CSA Documentation - Workflows Overview
ServiceNow Official Website - Workflow Automation(https://www.servicenow.com) Final answer: A, E, F (Employee Workflows, Customer Workflows, IT Workflows)


NEW QUESTION # 63
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)

  • A. Global
  • B. My reports
  • C. Team
  • D. Department
  • E. All
  • F. Admin
  • G. Group
  • H. Dashboards
  • I. Company
  • J. Analytics

Answer: A,F,G,H

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/task/t_ShareASetting.html


NEW QUESTION # 64
Which are states that you can make a field on a form using UI Policy?

  • A. Necessary
  • B. read-only
  • C. Hidden
  • D. Mandatory
  • E. Empty
  • F. write-only

Answer: B,C,D

Explanation:
InServiceNow,UI Policiesallow administrators todynamically control form fieldsbased on conditions without using scripts. With UI Policies, you can change thebehaviorof a field by making it:
Read-only# The user canviewthe field butcannot edit it.
Mandatory# The field becomesrequired, and the usermustfill it out before submitting the form.
Hidden# The field isremoved from visibilityon the form.
Explanation of Each Option:A. Read-only-Correct
A UI Policy can make a fieldread-only, meaning users canseethe field butcannot modifyits value.
Example: A field likeRequest Number (REQ0001)is typicallyread-onlyafter submission.
B: Write-only-Incorrect
ServiceNowdoes nothave a "write-only" field setting in UI Policies.
If a field iseditable, users canboth read and write; if it's hidden or read-only, writing is not possible.
C: Necessary-Incorrect
There isno "Necessary"field state in ServiceNow UI Policies.
If the intent is to make a field required, the correct term is"Mandatory".
D: Mandatory-Correct
UI Policies can make a fieldmandatory, requiring the user toenter a valuebefore submitting the form.
Example: AnIncident Descriptionfield might be mandatory before an incident is submitted.
E: Empty-Incorrect
UI Policiescannot directly enforce an "empty" state. However, adefault valuecould be cleared using aclient script, but this isnot a UI Policy feature.
F: Hidden-Correct
UI Policies canhide a field, making it invisible on the form.
Example: A"Manager Approval"field may be hiddenuntila certain condition (e.g., request cost > $1000) is met.
Final answer:Read-only
Mandatory
Hidden
ServiceNow Docs - UI Policies and UI Policy Actionshttps://docs.servicenow.com ServiceNow Learning - Form Configuration & UI Policies ServiceNow Developer Portal - Controlling Form Behavior with UI Policies References from Certified System Administrator (CSA) Documentation:


NEW QUESTION # 65
On a list, what does each row show?

  • A. A record
  • B. A field
  • C. A filter
  • D. A table

Answer: A

Explanation:
A list is a collection of records from a table. Each row in a list represents a record in that table1.
ReferencesIdentifying the view used on a list or formServiceNow: List Views for BeginnersHow Do I See A List Of Users And Their Roles In ServiceNow


NEW QUESTION # 66
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